Intera Frequently Asked Questions About Pay Phones

  • How do I get started with a pay phone solution from Intera?
    Please click on the Contact page link to the left, or call 800-559-1040. An Intera consultant would be happy to walk you through the process.
  • What are the benefits of becoming a pay phone partner with Intera?
    There are many benefits of becoming a pay phone partner with Intera. Above all, by working with Intera, you have chosen a leader in technology and innovation for your pay phone solution. Rest assured you will always benefit from the latest in capabilities to make your pay phone program a huge success.

    First, Intera pay phones attract customers to your location. They are a destination for quality phone calls, which can be a problem even with the latest cell phone technology. Our distinctive signage alerts your customers to our pay phones, and customers can be assured of predictable calling rates, clear connections, cleanliness, and change returned for uncompleted calls.

    Because pay phone users want phones that are reliable and clean, our equipment is built for years of reliable service and is regularly maintained by highly trained professionals.

    Another important benefit of a pay phone program is the revenue stream you'll receive. Intera pays competitive commissions that among the highest in the industry.

  • Do all pay phones provide the same quality of service?
    No. The quality of service varies widely according to which company is providing the service. Each company sets its own standards for repair, service, pricing, and collection. It is important to find out what those standards are and the experience of their maintenance and repair technicians before selecting a pay phone provider.
  • Do all pay phone providers offer the same commissions?
    No. Deductions from gross revenue earned at the pay phone vary from company to company. It is important to find out what deductions will be made and the net to be paid on the commission, prior to signing the contract. You should seek a pay phone provider that puts commission dollars in your pocket, not the biggest commission percentage on a contract. In addition, some pay phone providers pay high-percentage commissions on certain types of revenue and not on others.
  • Aren't all pay phone providers generally the same? Can't all pay phone providers place a pay phone anywhere?
    No. Many companies are limited to locations where they serve, and there are differences in the types of other services offered by pay phone providers. In addition to commission differences mentioned above, there are many other factors you should consider: reliability, maintenance, innovation, technology, ancillary marketing programs, and outstanding service. At Intera, we pride ourselves on being leaders in innovation and technology to help you always be ahead of the game with your pay phone solution.
  • I want to provide my employees and customers with the convenience and reliability of a public pay phone, but I'm not sure the location provides enough daily use to support it.
    You can have an Intera pay phone installed at your place of business by paying an installation charge and a reasonable monthly fee. Not only will you receive high quality local and regional toll service, you can also benefit from Intera negotiating the long distance portion of your service. You will get reliable and reasonably priced long distance service from a well-known competitive company, arranged exclusively through Intera. Combined with an employee recognition program, such as Intera's Calling Card program, your pay phone solution will be a welcomed addition for your employees.
  • Where can I get more information about pay phones?
    You can check out our resource page on pay phone information.